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Terms & Conditions

Welcome to RYDE L.L.C. (“Company,” “we,” “us,” or “our”). By accessing our website and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

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1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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2. Services Offered

We provide transportation services as detailed on our website. We reserve the right to modify or discontinue our services at any time without prior notice.

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3. Booking and Payment

  • Reservations: Customers must book their transportation services through our website or email/phone call.

  • Payment: Payment is required at the time of booking unless otherwise specified. Accepted payment methods include all major Credit and Debit cards, Apple Pay, Venmo, CashApp, and Zell.

  • Deposit and Cancellation Policy: A deposit equal to 50% of the total ride cost is required at the time of booking. This deposit will be applied toward the final balance of the ride. If a reservation is canceled within 48 hours of the scheduled ride, the deposit will be non-refundable. For longer rides or extended driving requests, the total price—and therefore the deposit amount—will be adjusted accordingly.
     

4. Passenger Responsibilities

  • Punctuality: Passengers are responsible for arriving at the designated pick-up location on time.

  • Luggage: Passengers must adhere to luggage limits as specified on our website. We reserve the right to refuse excess luggage.

  • Behavior: Passengers must conduct themselves in a respectful manner. We reserve the right to refuse service to individuals exhibiting inappropriate behavior.
     

5. Liability

  • Service Availability: We strive to provide reliable services; however, we are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to traffic, weather, or mechanical issues.

  • Limitations of Liability: To the maximum extent permitted by law, our liability is limited to the amount paid for the service in question. We are not responsible for any indirect, incidental, or consequential damages.

  • Disclaimer: The content on this website has been compiled from a variety of sources and is subject to change without notice. We make no representation or warranty regarding the completeness, accuracy, or suitability of the website or its content. By using this website, you assume the risk that the information may be inaccurate, incomplete, or may not meet your needs. We specifically disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
     

6. Changes to Terms

We may update these Terms and Conditions from time to time. Notice of significant changes will be posted on our website. Continued use of our services after changes constitutes acceptance of the updated terms.
 

7. Warranty Information

All information and content on this website is provided “as is” without warranty of any kind, express or implied. Any warranties related to products or services described on this site are provided solely by the advertiser or manufacturer, not by the Company. We are not liable for any damages, including consequential damages, arising from the use of this website or the services described.
 

8. Governing Law

These Terms and Conditions are governed by the laws of the State of Iowa. Any disputes shall be resolved exclusively in the District Court of Webster County, Iowa.
 

9. Contact Information

For questions about these Terms and Conditions or our services, please contact us at:

Ryde L.L.C.
1448 North 31st Street
Fort Dodge, Iowa 50501
Phone: 515-570-0480

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